Citrix Plugin For Mac

 
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  1. Latest Citrix Receiver For Mac
  2. Is Citrix Compatible With Mac
  3. Citrix Web Plugin For Mac Os

Citrix Workspace app for Mac provides users with self-service access to resources published on Citrix Virtual Apps and Desktop servers. Citrix Workspace app for Mac combines ease of deployment and use, and offers quick, secure access to hosted applications and desktops. About Citrix Workspace app. This article describes how to deploy an updated version of NetScaler Gateway Plug-in for Mac OS X from the NetScaler Gateway appliance. There is a version of NetScaler Gateway plug-in which is bundled as part of the installed NetScaler software release that can be overwritten with a later version. A step-by-step guide to installing the Citrix Receiver on a Mac. Citrix may also be installed on iPads and other iOS devices. Note: For information on using this product, see Citrix Training. Note: If you have been using an older version of Citrix, you will first need to install the updated program. The NPAPI plugin is used while launching using Safari web browser and Citrix Receiver Launcher for launch using Chrome and Firefox. Receiver Updates Logging Citrix Receiver Updates logging is enabled by default with Citrix Receiver for Mac Version 12.6 and later.

Applicable Products

  • Receiver for Mac

Objective

This article provides an overview of logging features available with Receiver for Mac, and explains how to use them in the Receiver.

Receiver for Mac has the logging interface in the Advanced tab of the Receiver Preferences. The Preferences menu can be accessed from the Desktop Viewer Window or the Apple application bar along the top. There are five types of logging available in Receiver for Mac: Installer Logging, Session Logging, Store Logging, Always-on Logging, and Receiver Updates Logging. Installer logging, Always-on and Receiver Updates logging are enabled by default. Conversely, Session Logging and Store Logging are disabled by default.

Installer Logging captures debug messages from the Receiver during the installation.

Session Logging includes all the diagnostic logging from the ICA session. Therefore, it only applies to the Citrix Viewer when the session is up. Use this logging for any problem within the ICA session, perhaps unexpected behavior in an ICA session.
Store Logging includes logging of AuthManager and StoreComms. As expected, the AuthManager handles the authentication between the user and the Receiver Store or Site. The StoreComms manages the information about the Store configurations and connection settings.

Receiver for Mac 12.2 introduced the Always-on Logging feature, which helps collect important one-time event. This feature is enabled by default and turns on basic level of logging regardless of the logging configuration.
Log files generated by Always-on Logging are stored in ~/Library/Logs/Citrix Receiver. Always-on Logging keeps 2 log files for the ReceiverHelper/Citrix Receiver/Citrix Receiver Launcher/NPAPI plugin component, and 10 files for Citrix Viewer.Log files for the Citrix Receiver Launcher and NPAPI plugin component contain logs related to session launch from a web browser. The NPAPI plugin is used while launching using Safari web browser and Citrix Receiver Launcher for launch using Chrome and Firefox. Citrix Receiver Updates logging is enabled by default with Citrix Receiver for Mac Version 12.6 and later. This is helpful when troubleshooting Receiver auto-update related issues.

Instructions

Select

Latest Citrix Receiver For Mac

Connection Diagnostics or Full in the Session Logging.
There are two settings within Session Logging- Connection Diagnostics and Full Logging. Connection Diagnostics logging is specific to identifying errors while connecting so all logging will be enabled up until the point when the session is deemed successful. Full Logging will log everything including the Connection Diagnostics and Session Logging.
Note: Full Logging can impact performance and must only be used while troubleshooting an issue because of the amount of data. It must not be left on during normal use. The user enabling this logging will get a warning that must be acknowledged to continue.
CitrixOnce enabled, the Receiver will store up to 10 Session Logs after which they are deleted starting with the oldest to maintain 10 logs. Select Normal or Verbose in the Store Logging.
The two levels of the Store Logging are Normal and Verbose. With Verbose, the AuthManager will provide more detailed debugging information. Use Normal when only StoreComms logging is necessary. Select Disabled in the Session Logging and Disabled in the Store Logging.
The Receiver log files are stored in the local Mac user’s home directory: ~/Library/Logs/.
Type of loggingLog file location
Installer logging~/Library/Logs/ReceiverInstall.log
Session logging~/Library/Logs/Citrix Receiver/CitrixViewer_<time_stamp>.txt (*)
Store loggingNormal~/Library/Logs/CitrixServerCommunication.log
Verbose~/Library/Logs/com.citrix.AuthManager.log, com.citrix.AuthManager_1.log
andServiceRecord.log
(along with CitrixServerCommunication.log)
Always-on loggingWeb Browser Launch Logging
(Citrix Receiver Launcher/NPAPI plugin component)
~/Library/Logs/Citrix Receiver/com.apple.WebKit.Plugin.64_<time_stamp>.txt
~/Library/Logs/Citrix Receiver/Citrix Receiver Launcher_<time_stamp>.txt
Receiver Helper Logging~/Library/Logs/Citrix Receiver/ReceiverHelper_<time_stamp>.txt
Citrix Receiver Logging~/Library/Logs/Citrix Receiver/Citrix Receiver_<time stamp>.txt
Citrix Viewer Logging~/Library/Logs/Citrix Receiver/CitrixViewer_<time_stamp>.txt (*)
Citrix Receiver Updater Logging~/Library/Logs/Citrix Receiver/Citrix Receiver Updater_<time_stamp>.txt

(*) The log files for Always-on logging (for Citrix Viewer) and Session logging are the same. Viewer log files generated by Always-on logging contains only the most important logs. However, if Session logging is enabled, other logging along with the Always-on logswill be written to the log file.

Teamspeak for mac. You can click “Email Log Files” available in the Logging screen to zip Session/Store/Always-on/Citrix Receiver Updater log files, and send it as an attached file via email using your default email client.

If you need access to local computing resources (such as printers, thumb drives, local hard drives, etc.), then install Citrix Workspace app on each computer that you will use to access BC Apps.

The Citrix Workspace app must be installed on each computer you want to use BC Apps on.

  1. Go to: http://receiver.citrix.com
  2. Click Download for Mac.
  3. Click Download Citrix Workspace app for Mac.
    A file called CitrixWorkspaceApp.dmg will download to your computer.
  4. Open CitrixWorkspaceApp.dmg & follow the prompts to install it.
  5. When prompted, check Add Account, then click Continue (see Figure 1).
  1. On the following screen, enter https://bcapps.bc.edu,then click Add (see Figure 2).
  1. When prompted, log in with your BC username and password.
  2. If you have previously used BC Apps on Citrix Receiver or Citrix Workspace app using this device, follow the steps in the next section to remove the legacy Citrix account.
  3. To view the available applications, click APPS.
  4. Select the application you want to open.
    The app opens in a separate tab and you may begin working. Note: When you click to open a second app, a window will pop up and disappear. The second app will appear in the same tab as the first app.
  5. If you get a message saying there is no storage space available, log out & log back in again.

Learn about working with files (on AppsStorage.bc.edu).

Removing legacy Citrix account

If this is the first time you have set up Citrix Workspace app, you do not have to do this.

If you have previously used the Citrix Receiver or Citrix Workspace app on the device you are setting up, you will have two accounts listed in Citrix. You need to remove the old account.

Is Citrix Compatible With Mac

  1. Open Citrix Workspace app & select the arrow next to your name, and select Preferences (see Figure 3).

Citrix Web Plugin For Mac Os

  1. Check the box next to Apps, and click the minus sign to remove the old account (see Figure 4).
    BCAppsStore should be your Primary account.