I bought myself a 'my passport for mac 320gb'. Holy Hell, if I am buying it, its because I want to exchange files. But it doesnt work on pc's! I read in some websites that it really doesnt work on pc's. So, I can just exchange files between mac computers but not windows computers? Or there is a solution? I have a MAC Book Pro and also have the WD Passport, it was working just the other day and now it wasn't. I could hear it working and see the white light on but it was NOT showing up in devices but WAS showing up in disc utility. Here's what I did; With my WD Passport plugged in I went to; FINDER. DISC UTILITY.

I am using a 2TB WD passport in my mac for the past 10 months. It was working fine till now, but all of the sudden the hard disk is not getting recognized in my mac. The LED in the hard disk is glowing, but the hard disk is not getting recognized. I have tried to connect with other cables too, it's not working. All my important data is in this hard disk. Please help me, ASAP.

In WD Support Communities, a number of macOS users have reported that their WD My Passport stopped working on their Mac machine. If you have the similar problem as above, don't worry, this passage will show you various reasons behind this problem along with the solutions.

Why WD My Passport stopped working?

The following are some common reasons for WD My Passport not working on Mac.
Problem with USB ports
Bad or incorrect cable
Recent OS update issue
System failure
Virus infection
Motherboard issue
External drive damage or corruption etc.

What to do if WD My Passport stopped working?

Quick tips:

AsWD My Passport for Mac not showing up can occur for numerous reasons, the first thing that need to do is to isolate the issue. For assistance doing this please try the steps below:

1. Connect the Passport to a computer using a different USB cable.

2. Make sure the external drive gets enough power. Try using a USB (or FireWire) cable shorter than 18 inches in length. If the computer is a desktop, connect the drive on the back USB port (directly to the Mac, not through a hub).

3. Connect the My Passport drive to a different USB or FireWire port on the computer.

4. Connect the My Passport drive to a new Mac computer to see if the drive can be read or not.

5. Disconnect the WD My Passport from the computer and restart the computer.

6. Check your settings. Sometimes, if you don't set preference to show external disks, WD My Passport cannot show in Finder or on desktop. Here are steps to show your WD My Passport on desktop.

Step 1: Go to Finder > Preferences > General, make sure the 'External disks' option is ticked. This will make the SD card show up on the Desktop.

Step 2: Select Sidebar tab on the top, make sure the 'External disks' option under Locations is also ticked.

Data Recovery when WD My Passport stopped working

If these quick tips above fail tofix external hard drive not working issue, the drive might have either file system corruptions or hardware problems. It is suggested to back up your data from WD My Passport before you continue to resolve this problem. Because while fixing WD My Passport not working issue, chances are that you may write new data on it and overwrite the original data. If you forget to back up, then try using a professional data recovery software.

iBoysoft Mac Data Recovery is reliable free external hard drive data recovery software for Mac which recovers data from different external hard drive, including WD, Seagate, Crucial, Samsung, Sandisk, etc. It works seamlessly onmacOS Mojave/High Sierra/Sierra and Mac OS X 10.11/10.10/10.9/10.8/10.7. It enables you to recover data from formatted, inaccessible, corrupted, unmountable, unreadable hard drive, external hard drive, USB flash drive, SD card, memory card, etc.

Tutorial to recover data from corrupted WD My Passport

Step 1: Download and install iBoysoft Mac Data Recovery.

Step 2: Launch this program. Select the WD My Passport that not working on Mac and click 'Next'. The program will start scanning this drive for recoverable files.

Step 3: After the scanning process finishes, you can click the found files and preview.

Step 4: Choose what you want to get back and click 'Recover'.

Mount WD My Passport in Disk Utility

Go to Applications > Utilities > Disk Utilities, if your WD My Passport is listed but not mounted on the left side bar of Disk Utility, you can try to mount it manually. Simply right click the WD My Passport and choose Mount button.

Passport For Mac Not Working

Repair WD My Passport via First Aid

Step 1: Go to Applications > Utilities > Disk Utilities.

Wd My Passport For Mac Not Showing Up On Desktop

Step 2: Select the WD My Passport and click First Aid on the top.

Step 3: Wait till the reparation process finished.

Run Terminal

IfDisk Utility's First Aid fails on the external hard drive, then try disconnecting them and then remount the drives via Terminal.

Step 1: Go to Applications > Utility > Terminal.

Step 2: Type in diskutil list. Look for the section labeled/dev/disk_ (external, physical), remember the disk number.

Step 2: Type indiskutil info disk_. Replace '_' with your external disk number. This is to check if your system recognizes this drive.

Step 4: Once confirmed, type in diskutil eject disk_ to eject the WD My Passport.

Step 5: Physically remove the WD My Passport and then re-plug it.

Fix WD My Passport not working by erasing

If the WD My Passport continue to stop working on Mac, the next solution is to erase the external drive. These steps will remove all data stored on the WD My Passport, please make sure you have backed up.

Step 1: Go to Applications > Utilities > Disk Utilities.

Step 2: Select the WD My Passport and click Erase on the top.

Step 2: Follow the instructions to finish the erase/format process.

Send it to an expert for reparation

If any of the above methods didn’t help you to solve the problem, the WD My Passport might have hardware problems. In this situation, you can try iBoysoft Mac Data Recovery which is able to recover data from an external drive that is not showing up on Mac. Then send it to a local expert for reparation or replace it with a new one.

Still have questions?

Wd My Passport Driver Mac

'I have a WD My Passport external which is not recognized on Mac, but I have stored many files on this external HDD. So can anybody tell me how to recover data from an unreadable external hard drive for Mac? I have some important excel files on this external, so I would appreciate it very much if anybody can recommend useful excel recovery software.'

Wd My Passport For Mac Not Working Lyrics

WD My Passport external hard drive is able to work on Mac and Windows PC for data transferring or backup. If a WD My Passport external hard drive is not recognized by Mac OS, you had better make it clear if the problem is caused by external HDD error or Mac OS crash. You can connect the WD My Passport to another computer to see if it can work normally. Once you are sure that the WD My Passport is corrupted and becomes inaccessible, you had better stop performing any further operation to this external and then you can use data recovery software to get back lost data.

Data Recovery When WD My Passport Is Not Readable on Mac

For an unreadable external hard drive data recovery, you need to rely on a professional data recovery program. iCare Data Recovery is a good solution for data recovery from any storage media including WD My Passport when it is not detected by Mac OS or other PC. You just need to plug the external to a PC, and this data recovery software will deep scan the external even if it cannot work normally. iCare Data Recovery is a read-only program which is compatible with Windows OS, so you should plug your external to a Windows PC in order to retrieve all lost data when the WD My Passport is not recognized on Mac. Now, you can follow the steps below to recover unreadable data:

Step1. Download and install iCare Data Recovery on Windows PC. Run the software and choose a proper scan mode.

Step2. Select the WD My Passport external and then wait the software to scan it.

Step3. When scanning is completed, you can preview found files and then save the lost data to another drive.

Possible Reasons Why WD My Passport Does Not Work on Mac

Everybody knows that the most important thing is to restore all lost data when a WD My Passport drive is not recognized on Mac, but many people still like to know the reasons why an external hard drive stops working on Mac. Here are some possible reasons:

Wd My Passport For Mac Not Working Free

• WD My Passport external contains too many bad sectors
• The WD My Passport is infected with virus or Trojan
• WD My Passport portable HDD file system is corrupted
• WD my passport external hard disk is formatted wrong or needs updated drivers
• More other reasons

Solution When WD My Passport Is Not Recognized due to Incompatibility issue

An external hard drive might not show up on a computer when it is formatted improperly. As you know, when you buy a new external hard drive, it usually has FAT32 or NTFS file system. Both of file systems are able to be recognized by Windows OS, but it might become unreadable when you plug an external hard drive that has FAT32 or NTFS file system to a Mac computer. Therefore, if a WD my passport external hard drive is not recognized by Mac OS, but it is able to be compatible with Windows OS, you only need to format it to HFS+ file system which is able to be recognized by Mac OS.

WD My Passport Does Not Show up due to Virus Attack

As mentioned above, an external hard drive must be formatted properly so that it can be detected by Windows or Mac OS. However, sometimes, virus infection might corrupt the file system of WD my passport external hard drive and make it not show up when you connect the external to your computer. In this situation, you can recover all inaccessible data at first and then you can run antivirus software to scan the external hard drive and finally format the external into proper format.

WD My Passport External Is Recognized on Mac but becomes Inaccessible

Another situation is that the WD my passport portable hard drive can show up on Mac OS when you plug it to your computer, but the problem is that you are unable to access any data stored on this disk. In this situation, you can also check whether the external hard drive file system is compatible with Mac OS. If WD my passport external HDD has unknown file system, you can use iCare Data Recovery to recover files from inaccessible drive and then try to format the WD my passport external hard drive to HFS+ file system. If you want to use your external hard drive in Windows PC, you can connect it to a Windows PC and format RAW to NTFS file system.

It does not matter why a WD My Passport external HDD is not recognized, you have chance to recover files from WD portable hard drive which is not detecting as long as it is not physically damaged or overwritten.

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